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# Good Business Travel: At Good Business Travel, we bring together decades of expertise to deliver a new standard in corporate travel. Our approach blends precision-built technology with personal service to simplify the complex world of business travel. From door to door, we design and manage seamless journeys that empower your people to focus on what matters most.

We work with business travellers, C-Suite executives, EAs and PAs, procurement managers, operations and finance teams, and travel managers across industries including finance, tech, engineering, healthcare, luxury retail, and professional services. Whatever your sector, we understand your challenges and build solutions around you.

## Sitemaps
[XML Sitemap](https://good-travel.co.uk/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [How Procurement Leaders Can Streamline Travel Supplier Relationships](https://good-travel.co.uk/resources/news/how-procurement-leaders-can-streamline-travel-supplier-relationships/): Even though the last few years have seen a global pandemic and an unsure economy, business travel is in full swing, with it anticipated to reach a historical high in 2025. 
- [How SMEs Can Reduce Business Travel Costs Without Sacrificing Quality](https://good-travel.co.uk/resources/news/how-smes-can-reduce-business-travel-costs-without-sacrificing-quality/): We all know the many benefits a business and its employees can glean when embarking on business trips, but there’s no denying the costs can ramp up if they go unsupervised. 
- [Important update Ryanair Bookings Through Your Travel Programme](https://good-travel.co.uk/resources/news/important-update-ryanair-bookings-through-your-travel-programme/): There is an industry‑wide change introduced by Ryanair that affects how Ryanair flights are booked and serviced by travel management companies.
- [Important update to UK rail ticket refunds from 1 May 2026](https://good-travel.co.uk/resources/news/important-update-to-uk-rail-ticket-refunds-from-1-may-2026/): There is a change to UK rail ticket refund rules, introduced by the rail industry from 1 May 2026.
- [The rise of bleisure](https://good-travel.co.uk/resources/news/the-rise-of-bleisure/): A bleisure trip blends business travel with leisure time and the interest of this style of travel is quickly growing, with it making a work trip more enjoyable than ever before.
- [Business Travel Policy Mistakes You Didn’t Know You Were Making](https://good-travel.co.uk/resources/news/business-travel-policy-mistakes-you-didnt-know-you-were-making/): Creating a business travel policy that addresses multiple processes, answers possible queries, and keeps everyone aligned can be a tough challenge. 
- [Managing Last-Minute Business Travel Without the Stress](https://good-travel.co.uk/resources/news/managing-last-minute-business-travel-without-the-stress/): Whether an opportunity to attend a conference has just popped up or there’s a need to meet with a prospective client with little notice, managing last-minute business travel can be a difficult task. 
- [Essential Travel Risk Management for SMEs](https://good-travel.co.uk/resources/news/essential-travel-risk-management-for-smes/):  Did you know that if your employees are going on a business trip, you have a legal and moral need to maintain duty of care? 
- [Choosing The Right Travel Technology for SME Budgets](https://good-travel.co.uk/resources/news/choosing-the-right-travel-technology-for-sme-budgets/): Whether you’re dealing with lean teams or other tasks are taking priority, managing business travel can sometimes feel like an added extra that you simply don’t have time for. 
- [Why SMEs without a dedicated travel manager need a TMC partner](https://good-travel.co.uk/resources/news/why-smes-without-a-dedicated-travel-manager-need-a-tmc-partner/): As an SME, it can often feel like prices are rising around you while the workload intensifies, particularly when business travel is on the cards. 
- [The world’s best cities for regenerative travel](https://good-travel.co.uk/resources/news/the-worlds-best-cities-for-regenerative-travel/): Travellers are becoming increasingly conscious of their environmental and social impact. Recent reports have found sustainable travel remains important for 84 percent of travellers.
- [Top 7 Mistakes Businesses Make when Booking Travel In-House](https://good-travel.co.uk/resources/news/top-7-mistakes-businesses-make-when-booking-travel-in-house/): When a business trip goes right, it can have enormous benefits for both employer and employee. But, when it goes wrong, it can leave everyone feeling frustrated as money and time can be wasted.
- [Chicago Ranked Best City in the World for Noctourism](https://good-travel.co.uk/resources/news/chicago-best-noctourism/): Noctourism is the dark art of exploring the world after sun-down.
- [Questions to Ask Before Choosing a Travel Management Partner](https://good-travel.co.uk/resources/news/questions-to-ask-before-choosing-a-travel-management-partner/): With businesses in the UK estimated to spend £46.8 billion on corporate travel in 2025, choosing the right travel management partner is crucial.
- [How Centralised Travel Booking Improves Policy Compliance](https://good-travel.co.uk/resources/news/how-centralised-travel-booking-improves-policy-compliance/): Travel policies are key components of any successful corporate business trip, but there’s currently a gap between policy awareness and compliance.
- [Best Destinations in Europe for Incentive Travel Programmes](https://good-travel.co.uk/resources/news/best-destinations-in-europe-for-incentive-travel-programmes/): Not only is an incentive travel programme an incredible way to reward employees, but it can be an opportunity to create lasting memories for all involved.
- [The Cities Where Brits Pay the Biggest Summer Airfare Premiums](https://good-travel.co.uk/resources/news/cities-where-brits-pay-biggest-summer-airfare-premiums/): Heathrow airport saw a record 1.3 million passengers during its busiest August week last year, and 2025 is set to surpass this, with UK airports preparing for their ‘busiest-ever summer’.
- [5 Ways a Travel Management Company Saves You Money](https://good-travel.co.uk/resources/news/5-ways-a-travel-management-company-saves-you-money/): With technology advancing, and a large array of travel platforms floating around the internet, a travel management company is more important than ever.
- [Good Business Travel Win Best Sustainability Initiative within a Travel Management Company](https://good-travel.co.uk/resources/news/good-travel-management-win-best-sustainability-initiative/): Good Business Travel come home as winners of the TMC with the best Sustainability Initiative of the Year at the Greengage Awards in London. 
- [How to Plan an Incentive Trip](https://good-travel.co.uk/resources/news/how-to-plan-an-incentive-trip/): A study has revealed that 64% of workers say a significant increase in income or benefits is ‘very important,’ with employee incentive trips being a great way to offer more in a competitive market.
- [5 Common Business Travel Mistakes and How to Avoid Them](https://good-travel.co.uk/resources/news/5-common-business-mistakes-and-how-to-avoid-them/): Stress, being out-of-pocket and time-wasting are three aspects that could become a reality if business travel isn’t carefully planned.
- [How to Improve Duty of Care for Employees During Business Travel](https://good-travel.co.uk/resources/news/how-to-improve-duty-of-care-for-employees-during-business-travel/): Whether there have been months of careful planning or it’s a last-minute decision, employees embarking on business travel deserve a certain level of duty of care.
- [Top 5 Reasons You Need A New Travel Management Company](https://good-travel.co.uk/resources/news/top-5-reasons-you-need-a-new-travel-management-company/): In the fast-paced world of Business Travel, finding the right corporate travel management company (TMC) can make all the difference. The challenges of planning, booking, and managing business trips require expertise, efficiency, and a partner that genuinely cares and understands your needs. If your current provider isn’t delivering a great service for you, it might be time for a reassessment.
- [The Safest Cities for Female Business Travellers](https://good-travel.co.uk/resources/news/the-safest-cities-for-female-business-travellers/): When travelling, it is important to consider the safety of your destination, evaluating the accommodations on offer and ensuring your welfare while also representing your company. Inclusivity and access to support are imperative for all travellers, but especially female travellers who may be more vulnerable than their male colleagues. Prioritising well-being promotes focus and success in business when travelling for corporate events.
- [How to Navigate the Holiday Season as a Business Traveller](https://good-travel.co.uk/resources/news/how-to-navigate-the-holiday-season-as-a-business-traveller/): The holiday season is upon us, and for many business travellers, this time of year brings many challenges. As the corporate travel industry prepares for the busiest travel months, knowing how to navigate the holiday rush with a well-thought-out plan is essential.
- [The UK’s Most Disrupted Airports Over Christmas](https://good-travel.co.uk/resources/news/the-uks-most-disrupted-airports-over-christmas/): The festive season is often a time of joy, but for many travellers, it’s also a time of stress—especially when it comes to air travel. With flights up, delays and cancellations are unfortunately a common part of the experience. And the post-pandemic era hasn’t done much to ease the anxiety, with customer satisfaction around air travel steadily declining in recent years. Flight delays remain one of the most significant contributors to travel headaches.
- [CT Travel Group to merge into Good Business Travel](https://good-travel.co.uk/resources/news/ct-travel-group-to-merge-into-good-travel-management/): Good Business Travel (Good Business Travel) and CT Travel Group (CTTG) have joined forces to establish a new £85m turnover travel group.
- [Top UK Venues for Corporate Events](https://good-travel.co.uk/resources/news/top-uk-venues-for-corporate-events/): The UK has a variety of unique event and conference venues, each offering something slightly different. You may be wondering where the best place is for your upcoming corporate event or whether to have the event in central London or around the UK.
- [Countries Where UK Travellers Are Most Likely to Overspend](https://good-travel.co.uk/resources/news/countries-uk-travellers-likely-overspend/): For many UK travellers, choosing the perfect destination involves careful consideration of various factors, particularly budgeting for daily expenses like food, drinks, and transportation. Understanding these costs can help ensure a smooth travel experience. To aid in this decision-making process, Good Business Travel has conducted a comprehensive study to identify the countries where UK travellers are most likely to overspend.
- [The Travel Management Company that Looks After You from Door to Door](https://good-travel.co.uk/resources/news/do-you-need-a-tmc-and-how-to-choose/): Are you wondering whether your business needs to enlist the help of a Travel Management Company (TMC) to book and manage your corporate travel? Well, look no further. Good Business Travel looks after you, and your business, from door to door.  
- [Good Business Travel’s, Sarah Walton, Crowned Winner at The Business Travel People Awards](https://good-travel.co.uk/resources/news/good-travel-managements-sarah-walton-crowned-winner-at-the-business-travel-people-awards/): Good Business Travel’s Sarah Walton has been crowned winner of the Sales and Business Development Manager of the Year award. This accolade is presented by The Business Travel People Awards, an organisation created to recognise the achievements and business excellence of those in the business travel industry.
- [Essential Law Considerations for Business Travellers](https://good-travel.co.uk/resources/news/essential-law-considerations-for-business-travellers/): Business travel is often a fundamental part of operations for many companies. However, one thing to consider is the range of legal considerations that businesses and employees must understand. From employment contracts, safety regulations to business travel policies, ensuring compliance with the relevant requirements is crucial.
- [What You Should Remember When Travelling for Business During Fashion Week](https://good-travel.co.uk/resources/news/what-you-should-remember-when-travelling-for-business-during-fashion-week/): London Fashion Week is a prestigious event in the fashion industry, where designers, buyers, media, and other professionals gather to showcase and explore the latest trends. London is one of the main fashion capitals, alongside New York, Paris, and Milan and every September, London becomes the place to be for business travellers in this industry.
- [The Cost of Hotel Room Space in the UK](https://good-travel.co.uk/resources/news/the-cost-of-hotel-room-space-in-the-uk/): For many travellers, finding the right accommodation is an integral part of any trip. The factors involved can include the quality of the amenities, proximity to the city centre, and even the size of the accommodation – no one wants to put up with a cramped, stuffy hotel room. This led us to wonder: which UK cities have the largest hotel rooms, and which city’s hotels charge the highest premiums for their room space?
- [Top 5 Benefits of Incentive Group Travel](https://good-travel.co.uk/resources/news/top-5-benefits-incentive-travel/): Top 5 Benefits to Incentive Group Travel
- [Celebrating the Grand Opening of our New Hull Headquarters](https://good-travel.co.uk/resources/news/celebrating-the-grand-opening-of-our-new-hull-headquarters/): As part of the John Good Group, we are proud to say, we have officially opened the doors to our brand-new head office, Quarry House. With a heritage dating back to 1833, this sixth-generation family business has long-standing roots in Hull and a deep commitment to the local community. The company remains passionate about its region and is dedicated to growth and community contribution while preserving its rich legacy. 
- [The Most Disrupted Airports in the UK](https://good-travel.co.uk/resources/news/the-most-disrupted-airports-uk/): A recent study conducted by Good Business Travel investigates the rise in delayed and cancelled flights across UK airports. There are inevitable challenges that may contribute to the increase in delays such as, strikes, adverse weather, technical issues and rule changes.
- [Parent Company, John Good Group, Wins the Family Business Of The Year for Sustainability Award](https://good-travel.co.uk/resources/news/sustainable-family-business-winner-2024/): Good Business Travel is pleased to announce that parent company, John Good Group, has been crowned the winner of the Family Business of the Year for Sustainability award. This accolade is presented by Family Business United, an organisation created to champion family firms.
- [The Best Airline Loyalty Programmes](https://good-travel.co.uk/resources/news/the-best-airline-loyalty-programmes/): A recent study showed the number of 2022 air passengers increased by roughly 47 per cent compared to the previous year. This is great news for airlines, whose bottom line deteriorated during global lockdowns and pandemic restrictions.
- [Offsetting your Carbon Emissions when Travelling](https://good-travel.co.uk/resources/news/offsetting-your-carbon-emissions-when-travelling/): We are in a time where climate change and its repercussions are dominating our headlines. The impact of our actions on the environment has never been more crucial. Among various contributors to greenhouse gas emissions, air travel stands out as a significant source. We can take the steps to lower our carbon footprint, even when travelling across the world.
- [Neurodiversity & Me](https://good-travel.co.uk/resources/news/neurodiversity-me-good-travel-management/): Liam shares his Neurodiversity story
- [Creating An Effective Sustainable Travel Policy for Smaller Businesses](https://good-travel.co.uk/resources/news/creating-an-effective-sustainable-travel-policy-for-smaller-businesses/): Modern business is evolving rapidly and sustainability isn't just a buzzword anymore - it's a core component to guiding decision-making and company culture. As companies aim to minimise their environmental impact, one area that often comes under scrutiny is business travel. From carbon emissions to travel expenses, the way employees move around can significantly impact the company's carbon footprint. However, with a strategic travel policy, businesses can build sustainable practices without compromising productivity or efficiency. 
- [5 Top Tips to Managing Stress on Business Trips](https://good-travel.co.uk/resources/news/5-top-tips-to-managing-stress-on-business-trips/): Good Business Travel's top 5 tips to managing stress on a business trip.
- [A Business Travellers Guide to Dubai](https://good-travel.co.uk/resources/news/a-business-travellers-guide-to-dubai/): The jewel of the desert and a thriving metropolis, Dubai stands as a beacon of innovation and prosperity in the United Arab Emirates, boasting a strategic location at the crossroads of Europe, Asia, and Africa.
- [UK’s Most Expensive Cities for Commuters](https://good-travel.co.uk/resources/news/uk-commute-costs/): With grievances around poor rail service commonplace, such as cancellations, delays and strikes, it's understandable many would assume commuting via public transport is the more budget-friendly option compared to driving. However, this is far from the truth.
- [From Runway to Runway: 5 Top Survival Tips for Fashion Week](https://good-travel.co.uk/resources/news/from-runway-to-runway-5-top-survival-tips-for-fashion-week/): Fashion Week – the pinnacle of style, creativity, and innovation within the fashion industry as designers reveal their latest collections on iconic runways in fashion capitals like Paris, London, New York, and beyond.
- [9 Healthy Habits for Business Travellers](https://good-travel.co.uk/resources/news/nine-healthy-habits-for-business-travellers/): Healthy Habits for Business Travellers.
- [A Business Travellers Guide to New York](https://good-travel.co.uk/resources/news/a-business-travellers-guide-to-new-york/): Good Business Travel's Business Travel Guide to New York
- [24 Business Travel Safety Tips](https://good-travel.co.uk/resources/news/24-business-travel-safety-tips/): 24 Business Travel Safety Tips for 2024
- [Unveiling the Best UK Airports for Wellbeing Facilities](https://good-travel.co.uk/resources/news/unveiling-the-best-uk-airports-for-wellbeing-facilities/): Unveiling the Best UK Airports for Wellbeing Facilities
- [Good Business Travel Partners with Tripism to Redefine the Corporate Travel Experience for SMEs](https://good-travel.co.uk/resources/news/good-travel-management-partners-with-tripism/): Good Business Travel partners with Tripism to redefine the corporate travel experience for SMEs.
- [Revealed: UK Train Journeys Where You Can Save the Most](https://good-travel.co.uk/resources/news/revealed-uk-train-journeys-where-you-can-save-the-most/): UK Train Journeys Where You Can Save the Most
- [✈️ COMPETITION TIME | From Paper to Paris](https://good-travel.co.uk/resources/news/competition-time-from-paper-to-paris/): ✈️ 𝗖𝗢𝗠𝗣𝗘𝗧𝗜𝗧𝗜𝗢𝗡 𝗧𝗜𝗠𝗘 ✈️
- [Good Business Travel Becomes Operationally Carbon Neutral and Announces Further Reduction Plans](https://good-travel.co.uk/resources/news/good-travel-management-operationally-carbon-neutral/): Good Business Travel has achieved operational carbon neutrality, along with its sister companies within John Good Group - TEPS, Dan Shipping & Chartering and Bay Shipping.
- [Liam, Trainee Business Travel Consultant, Recognised with Award](https://good-travel.co.uk/resources/news/liam-trainee-business-travel-consultant-recognised-with-award/): Having recently joining our team to gain valuable work experience and immerse himself in the daily operations of Good Business Travel and impressing us all with his dedication and passion for the travel industry, Liam has since accepted a role here as Trainee Business Travel Consultant and has been recognised with an award.
- [Shining A Light on Yorkshire’s Family Firms](https://good-travel.co.uk/resources/news/shining-a-light-on-yorkshires-family-firms/): Family firms across Yorkshire are the very heart of the nation and as a family firm ourselves we are delighted to be taking part in Yorkshire Family Business Day 2023.
- [How to Incorporate Sustainability into your Business Travel Policy](https://good-travel.co.uk/resources/news/how-to-incorporate-sustainability-into-your-business-travel-policy/): Business Travel is often the main source of an organisations Scope 3 carbon emissions and has a significant impact on delivery of your sustainability targets and goals. Travelling for business cannot always be avoided and, in some cases, provides more value as a way of building relationships and exchanging ideas than a video call.
- [What documentation do employees working offshore require to be able to travel?](https://good-travel.co.uk/resources/news/what-documentation-do-you-require-if-travelling-offshore-for-business/): When travelling offshore in the marine and energy industry, the documentation you require may well be different from what you would typically see when travelling for more routine business travel. Whilst there may be some additional paperwork involved there are benefits to you such as eligibility for marine fares and a reduction in the need for Visa’s and entry permits.
- [Crew and Offshore Travel – How it differs from travelling for business](https://good-travel.co.uk/resources/news/crew-and-offshore-travel-how-it-differs-from-travelling-for-business/): When someone says they are travelling on business we imagine an Executive smartly dressed to attend meetings in a far-flung city destinations around the world. The reality is very different and it’s often not the glamorous world it can be perceived to be.
- [Plan a Successful Implementation with a New Travel Management Company](https://good-travel.co.uk/resources/news/how-to-plan-a-successful-implementation-with-a-new-travel-management-company/): Making the decision to move to a new travel management company (TMC) can feel daunting. You have reviewed your current travel provider, carefully selected your new TMC and signed on the dotted line…now what? Here we give some pointers on how to plan a successful implementation with a new TMC to get the most out of the services they provide.
- [What is a Marine Offshore Letter of Guarantee?](https://good-travel.co.uk/resources/news/what-is-a-marine-offshore-letter-of-guarantee/): A Marine and Offshore letter of guarantee is a document provided by Specialist Travel Management companies to organisations who work within the Marine and Energy Travel sectors. The letter denotes that the holder is an employee of an organisation who are travelling to or from a platform or rig and is therefore permitted to travel.
- [What makes Marine and Energy Travel different? And why does this industry sector need a specialist TMC?](https://good-travel.co.uk/resources/news/what-makes-marine-and-energy-travel-different-and-why-does-this-industry-sector-need-a-specialist-tmc/): Marine and Energy Travel refers to the challenging job of getting crews to ships and technicians, engineers and support crew to rigs (that could be anywhere around the world) on time, safely and on budget.
- [Ask the Experts: How to Get the Most from a Trade Mission?](https://good-travel.co.uk/resources/news/ask-the-experts-how-to-get-the-most-from-a-trade-mission/): Trade Missions are an international trip by Government offices, trade organisations (such as Chambers of Commerce) and businesses, organised for the purpose of exploring international business opportunities. They are an important component of a country's global market action plan, to position the country’s business for export success in foreign markets. They bring opportunities for opening doors, providing on-the-ground support, new business-to business contacts, as well as the information and tools for all exporters, especially small and medium-sized enterprises.
- [5 Reasons Why you Need to Meet with Your Account Management Team](https://good-travel.co.uk/resources/news/5-reasons-why-you-need-to-meet-with-your-account-management-team/): If you are currently in charge of your company’s travel programme and using a Travel Management Company (TMC), chances are they are offering you some form of Account Management service to oversee the relationship.  
- [How Do Airlines Differentiate Themselves in Economy Class?](https://good-travel.co.uk/resources/news/how-do-airlines-differentiate-themselves-in-economy-class/): Do you ever choose your airline based on the standard of their economy class product? Probably not… as it’s all about the most effective and efficient option.
- [How Can My Organisation Analyse its Business Travel Costs?](https://good-travel.co.uk/resources/news/how-does-my-organisation-analyse-business-travel-costs/): Finding travel data is often a challenge for many companies.  
- [Infographic: UK SME Family Business Statistics](https://good-travel.co.uk/resources/news/infographic-uk-sme-family-business-statistics/): What makes an SME/family business different? We hear so much about a global world for every aspect of our lives, sometimes making the term ‘family business’ be associated with something that is from another era or ‘old-fashioned’. But if you think that’s the case, then think again………………
- [A Business Travellers Guide to Frankfurt](https://good-travel.co.uk/resources/news/a-business-travellers-guide-to-frankfurt/): Frankfurt, one of the Top 10 Business Travel Destinations for 2018, is seen as one of the top places to conduct a business trip.
- [What are E-Tickets and how will they benefit my rail journey?](https://good-travel.co.uk/resources/news/what-are-e-tickets-and-how-can-they-benefit-my-rail-journey/): Picture the scene, your alarm is ringing around your ears at the crack of dawn and you find yourself scrambling around in the dark trying to put together not only yourself but everything you need for your business trip today. Then it hits you, “Where are my rail tickets?” Followed by a mad panic around your work and laptop bags.
- [A business travellers bleisure guide to San Francisco](https://good-travel.co.uk/resources/news/a-business-travellers-bleisure-guide-to-san-francisco/): San Francisco, one of the Top 10 Business Travel Destinations for 2018, is seen as one of the top places to conduct business. The City by the Bay is home to the famous Silicon Valley, and with the likes of Facebook, Google and Apple being headquartered here, it’s no surprise this is one of the most visited business destinations on the planet.
- [4 Tips for Booking Business Travel for your Manager](https://good-travel.co.uk/resources/news/4-tips-for-booking-business-travel-for-your-manager/): Booking a business trip abroad for yourself can be an exciting experience; choosing where to go, which hotels you will stay at, and all the fun activities you plan to do whilst there.

## Pages
- [Corporate Travel Management](https://good-travel.co.uk/corporate-travel-management/): Good Business Travel is a UK corporate travel management company with dedicated consultants, 24/7 support, and the buying power to save you money. We take care of your team's travel so you can focus on everything else.
- [Travel Management Company](https://good-travel.co.uk/travel-management-company/): Good Business Travel is a UK travel management company with dedicated consultants, 24/7 support, and the buying power to save you money. We take care of your team's travel so you can focus on everything else.
- [Bleisure Guilt](https://good-travel.co.uk/bleisure-guilt/)
- [The Accidental Travel Manager](https://good-travel.co.uk/accidental-travel-manager/): You’re not a travel manager.But somehow, you’ve become one.
- [Corporate Travel Agents for Better Business Travel](https://good-travel.co.uk/business-travel-agency/): What services does Good Business Travel offer as a business travel agency?
- [Family Business United](https://good-travel.co.uk/family-business-united/): We provide time-saving packages that ensure cost control, traveller safety and sustainability.
- [Environmental, Social and Governance](https://good-travel.co.uk/about-us/who-we-are/environmental-social-and-governance/): We’re revolutionising business travel by integrating our Environmental, Social and Governance practices into every trip. 
- [Sitemap](https://good-travel.co.uk/sitemap/): Sitemap
- [Resources](https://good-travel.co.uk/resources/)
- [About Us](https://good-travel.co.uk/about-us/)
- [Why Us](https://good-travel.co.uk/why-us/)
- [Specialisms](https://good-travel.co.uk/specialisms/)
- [Services](https://good-travel.co.uk/services/)
- [Ground Transportation](https://good-travel.co.uk/services/ground-transportation/): Enjoy the convenience of our ground transport services, ensuring smooth transfers from your departure point to your destination.
- [Conferences](https://good-travel.co.uk/specialisms/business-travel-for-groups/conferences/): You shine on stage; we'll manage everything that supports your spotlight.
- [About Us](https://good-travel.co.uk/about-us/who-we-are/): From Door to Door, Every Time
- [FAQs](https://good-travel.co.uk/about-us/faqs/): Take a look at our Frequently Asked Questions section, where we've collated some of the most common questions. It’s our way of ensuring that every step of your travel experience is as informed and smooth as possible.
- [Archive](https://good-travel.co.uk/resources/news/archive/)
- [News](https://good-travel.co.uk/resources/news/): Sharing insight, expertise and best practice on business travel management
- [Matthew Good Foundation](https://good-travel.co.uk/about-us/matthew-good-foundation/): Good by name. Good by nature.
- [Careers](https://good-travel.co.uk/about-us/careers/): Next step: A rewarding career in travel management
- [Levers](https://good-travel.co.uk/why-us/levers/): It is not just about the fees! Personalise Your Path to Cost-Efficient Travel.
- [Business Travel For Groups](https://good-travel.co.uk/specialisms/business-travel-for-groups/): We’re here to help your teams work seamlessly around the world.
- [Meet the Team](https://good-travel.co.uk/about-us/meet-the-team/): Our happy and motivated team members will help your business to achieve its goals
- [Personal 24/7 Travel Manager](https://good-travel.co.uk/why-us/personal-24-7-travel-manager/): From the moment you leave your front door, to when you return, we’re always there for you.
- [Pricing](https://good-travel.co.uk/about-us/pricing/): We’ll carefully create a dedicated travel programme so that you drive productivity and create a comprehensive risk management travel strategy.
- [Construction Sector](https://good-travel.co.uk/specialisms/sectors/construction/): Together we’ll build your dream travel programme.
- [Luxury and Retail Sectors](https://good-travel.co.uk/specialisms/sectors/luxury-and-retail/): We’ll create a bespoke travel plan that reflects your unique style.
- [Healthcare and Pharmaceuticals Sectors](https://good-travel.co.uk/specialisms/sectors/healthcare-and-pharmaceuticals/): Our tailored travel programmes are just what the doctor ordered.
- [Financial & Professional Services](https://good-travel.co.uk/specialisms/sectors/financial-professional/): Integrating style, accuracy, compliance and value into every trip.
- [Engineering & Manufacturing Sectors](https://good-travel.co.uk/specialisms/sectors/engineering-manufacturing/): Our travel management experts will keep your business lean, agile and productive.
- [Marine & Renewables Sectors](https://good-travel.co.uk/specialisms/sectors/marine-renewables/): Applying 190 years of marine experience to your travel strategy.
- [Our Partners](https://good-travel.co.uk/about-us/partners/): We have almost 200 years of history to our name.
- [Supporting Travel Bookers](https://good-travel.co.uk/specialisms/supporting-travel-bookers/): We become part of your travel team and provide you with the latest knowledge backed by intuitive tech, but more importantly to save you time and reduce that stress!
- [Supporting Travellers](https://good-travel.co.uk/specialisms/supporting-travellers/): We give you the tools to make your trip safe, productive and enjoyable.
- [Sustainable Business Travel](https://good-travel.co.uk/why-us/sustainable-business-travel/): When it comes to business travel, less is more. We’ll develop a travel strategy that lowers your CO2 emissions and gets more results.
- [Exhibitor Travel Management](https://good-travel.co.uk/specialisms/trade-mission/exhibitor-trade-fair-travel/): We work on major exhibitions and trade fairs across the world and support exhibitors with their travel and accommodation needs.
- [Sectors](https://good-travel.co.uk/specialisms/sectors/): We deliver specialist travel programmes for a wide range of industries.
- [Saving Money On Business Travel](https://good-travel.co.uk/specialisms/supporting-the-finance-team/): We work with Finance Teams on our 28 saving levers. It isn't just about the fees, it is about your overall travel policy. Let's save!
- [Trade Mission](https://good-travel.co.uk/specialisms/trade-mission/): Bringing together two established names in international trade support, GT Trade Missions is the result of CT Trade Missions and Good Travel Management uniting to deliver a specialist, travel-focused solution for global trade missions and delegations.
- [SME Travel Management](https://good-travel.co.uk/specialisms/sme-travel-management/): Don't have the time or resources to manage your corporate travel? We’ll get you where you need to be whilst saving you time, money and stress.
- [Meetings](https://good-travel.co.uk/specialisms/business-travel-for-groups/meetings/): We’ll organise the finer details so that you can focus on delivering results.
- [Implementation Process](https://good-travel.co.uk/why-us/implementation-process/): We get it right the first time to ensure a seamless travel management experience
- [Enterprise Travel Management](https://good-travel.co.uk/specialisms/enterprise-travel-management/): Let’s design a travel management programme around the unique requirements of your business.
- [Business Incentive Travel](https://good-travel.co.uk/specialisms/business-travel-for-groups/business-incentive-travel/): Incentive travel is an exciting way to reward, motivate and energise your teams.
- [Tech](https://good-travel.co.uk/why-us/tech/): We make planning business journeys stress-free by placing a world of travel options at your fingertips.
- [Business Flights](https://good-travel.co.uk/services/business-flights/): We were one of the first to receive an IATA license and have fantastic relationships with many airlines. 
- [Business Car Hire](https://good-travel.co.uk/services/business-car-hire/): Can't get to your destination via public transport? We'll get you out on the road with a comprehensive booking system for car hire.
- [Executive Travel](https://good-travel.co.uk/services/executive-travel/): Giving you access to executive luxury whilst you travel. 
- [Hotels](https://good-travel.co.uk/services/hotels/): Lock in the best hotel bookings for your business trips. Let us do the work so that you can relax and enjoy your stay.
- [Corporate Rail Travel Management](https://good-travel.co.uk/services/corporate-rail-travel-management/): All aboard for streamlined business travel with expert rail bookings!
- [Global Corporate Travel Management Solutions | Good Business Travel](https://good-travel.co.uk/): Fully tailored corporate travel management packages designed around the precise needs of your business.

## Case Studies
- [ThyssenKrupp](https://good-travel.co.uk/resources/case-studies/thyssenkrupp/): The ThyssenKrupp Group’s business operations are organised into six business areas: Components Technology, Elevator Technology, Industrial Solutions, Materials Services, Steel Europe, and Steel Americas. Operating in 77 countries with 497 subsidiaries, the Group has more than 150,000 employees. Thyssenkrupp in the United Kingdom (UK) incl. Ireland has more than 1,750 employees across multiple business areas, from Aerospace to Oil and Gas Consultants.
- [Peter Walker Associates](https://good-travel.co.uk/resources/case-studies/peter-walker-associates/): Peter Walker Associates Ltd stands as a pioneering independent global consulting firm with robust representation spanning London, Europe, Brazil, the Middle East, China, and India. Committed to aiding its clients in navigating the intricate channels of international trade, PWA paves the way for successful overseas endeavours. Their clientele is diverse, encompassing sectors like pharmaceuticals, aviation, banking, and insurance, but they hold a unique specialization in orchestrating meetings and conferences.
- [Memo Team](https://good-travel.co.uk/resources/case-studies/memo-team/): Memo Team is a German-based company that build exhibition and event stands for trade shows and exhibitions globally for a wide range of clients and event sizes. Their team of experts have been used for over 30 years, with the highest level of service and reliability especially for stand building at high profile events that require meticulous and timely set up.
- [Arvato Business Solutions](https://good-travel.co.uk/resources/case-studies/arvato-business-solutions/): Arvato Business Solutions boasts over five decades of expertise in the UK, specialising in business process outsourcing. With more than 70,000 dedicated professionals across over 40 nations, they offer award-winning, tailored solutions. Their clientele spans from global private-sector multinationals to public entities, such as government departments, local councils, and hospital trusts. Offering solutions from digital marketing and financial services to customer relationship management, supply chain management, and IT services, Arvato stands as a paragon of integrated value chains and diverse business processes.
- [Lightspeed POS UK Ltd](https://good-travel.co.uk/resources/case-studies/lightspeed-pos-uk-ltd/): Lightspeed stands as a beacon of innovation for businesses globally. Their one-stop commerce platform not only transforms digital and physical operations, but also fuels multichannel sales, overseas expansions, global payments, and more. In over 110 countries, they empower more than 150,000 customer locations, championing the cause of creating vibrant main streets everywhere. Whether it's retail, hospitality, or golf, Lightspeed ensures businesses aren’t just operating—they're thriving.

## Events
- [Medica Trade Fair](https://good-travel.co.uk/event/medica-trade-fair-2024/): Our 5* Hotel-Ship is a unique, luxurious and contemporary stay, a brilliant way to experience the city of Düsseldorf. Moored adjacent to the exhibition centre, you will be located just a short 5-minute walk away from the South entrance. The Hotel-Ship has it's own restaurant, bar, Wi-Fi and 24-hour front desk.
- [Arab Health 2025](https://good-travel.co.uk/event/arab-health/): Visit Arab Health in 2025 at the Dubai World Trade Centre and discover fresh innovations and ground-breaking solutions showcased by over 3450 manufacturers. Meet the world of healthcare, experience live demonstrations and glance into the future of healthcare though live sessions.
- [Heimtextil 2025](https://good-travel.co.uk/event/heimtextil/): Spend four days at Heimtextil, exploring textile innovations in the home textile industry, trends and sustainability. With more than 2600 international exhibitors, Heimtextil 2025 is set to provide a variety of unique opportunities for your business.

## Glossary
- [Visual Guilt](https://good-travel.co.uk/resources/glossary/visual-guilt/): Using visual guilt within your travel booking systems (Online Booking Tools) is a great way of driving down business travel costs. Visual guilt refers to the behavioural science of asking a travel purchaser, to reconsider their choices if they have not selected the lowest cost (or option within policy) when booking a trip. This can be delivered via a message, or warning that their selection is non compliant with a checkbox approval of the higher cost and sometimes with the requirement to explain why the higher price option has been chosen. Visual guilt is a great way of influencing bookers to buy more cost effectively without the need to have complex travel policy rules, and will in turn, drive actual cost savings at booking level.  
- [Traveller Profile](https://good-travel.co.uk/resources/glossary/what-is-a-traveller-profile/): A traveller profile is stored within your Travel Management Company’s reservation system and contains the information required by the travel consultant to make a travel booking. Using a traveller profile speeds up the booking process, and ensures that all critical data and preferences are applied on every occasion, streamlining the process and saving valuable time. It also helps to prevent the instance of a particular seat or flight becoming unavailable in the time it has taken for the consultant to contact the traveller for the information required for booking.
- [Traveller Friction](https://good-travel.co.uk/resources/glossary/what-is-traveller-friction/): Traveller friction is a term describing the wear and tear that business travellers accumulate over time. It includes the stress of coordinating calendars at home and work before a trip, the loss of sleep and poor health habits on the road, and the stress of returning to work with jet lag and increasing work pressures caused by the time away from the office.
- [Split Ticketing](https://good-travel.co.uk/resources/glossary/what-is-split-ticketing/): Split ticketing is a travel strategy that involves purchasing multiple tickets for different segments of a journey instead of a single through ticket. This method can lead to significant cost savings, particularly in rail and air travel, where pricing structures vary based on demand and routes.
- [Service Level Agreement (SLA)](https://good-travel.co.uk/resources/glossary/what-is-a-service-level-agreement/): A service-level agreement (SLA) is defined as a commitment between a travel management company and the customer that outlines the minimum service standards to be delivered.
- [Request for Proposal (RFP)](https://good-travel.co.uk/resources/glossary/what-is-a-request-for-proposal/): A business travel or travel management RFP is typically issued by organisations when they are inviting businesses to tender for their travel management services contract. The RFP is the chance for the client to outline their objectives and aspirations for the contract and the opportunity for the supplier to propose how they will fulfil the contract including evidence of their capability.
- [Pre-Trip Approval](https://good-travel.co.uk/resources/glossary/pre-trip-approval/): As the name suggests, pre-trip approval it is the process which gives businesses the opportunity to gain maximum control of their corporate travel policy by requiring approval to be given for a business trip before it takes place. The approach selected must match each organisation’s culture and strategic objectives in addition to adhering to any business travel policy set by the company.
- [Online Adoption](https://good-travel.co.uk/resources/glossary/online-adoption/): Online adoption is the term used to describe the proportion of travel bookings made using an online booking tool versus the number of bookings made using traditional methods such as by phone and email. Measuring online adoption is important, as greater use of an online tool will reduce the costs of using a travel management company and standardise the travel bookings process for your employees.
- [NDC (New Distribution Capability)](https://good-travel.co.uk/resources/glossary/what-is-a-new-distribution-capability/): New Distribution Capability (NDC) is a data transmission standard developed by the International Air Transport Association (IATA) that enhances the way airlines distribute their products and services.
- [Maverick Traveller](https://good-travel.co.uk/resources/glossary/what-is-a-maverick-traveller/): A maverick traveller refers to an employee who deviates from the established corporate travel programme, often opting to book travel independently outside of the designated platforms. This behaviour can lead to what is known as "maverick spend," which poses challenges for organisations aimed to manage travel costs effectively while ensuring with compliance policies.
- [Marine Fares](https://good-travel.co.uk/resources/glossary/what-are-marine-fares/): Marine fares are specialised, discounted airfares designed for individuals travelling to and from vessels in the marine sector. These fares are primarily aimed at crew members and personnel associated with commercial, cruise, or private yachts, as well as offshore workers in industries such as oil and gas. They are intended to accommodate to the unique travel needs of the marine industry, including flexibility for last-minute changes and additional baggage allowances.
- [Management Fees](https://good-travel.co.uk/resources/glossary/what-are-management-fees/): Management fees in corporate travel refer to the charges from a Travel Management Company for their services in managing and overseeing a company's travel arrangements. These fees can vary significantly based on the service model at the TMC.
- [Low-Cost Carrier](https://good-travel.co.uk/resources/glossary/what-is-a-low-cost-carrier/): A low-cost carrier or budget airline (LCCs) is an airline that offers lower fares in exchange for a more basic service than traditional scheduled airlines. These ‘no frills’ airlines usually charge for extras such as priority boarding, seat allocation, check-in baggage and food on top of the basic ticket price. While this has been the favoured pricing strategy for low-cost carriers for some time, we're starting to see more traditional carriers follow suit as they test new ways to drive extra revenue and compete with their newer rivals.
- [Lodge Card](https://good-travel.co.uk/resources/glossary/what-is-a-lodge-card/): A lodge card is a credit card exclusively used for corporate travel expenditure. It functions as a virtual credit card number "lodged" with a travel management company.
- [Lead Time](https://good-travel.co.uk/resources/glossary/what-is-lead-time/): In business travel lead time is the term used to describe the time between making a travel booking and the departure date. So if you booked travel on the 1st June and travelled on the 10th June, the lead time would be ten days.
- [ITT (Invitation to Tender)](https://good-travel.co.uk/resources/glossary/what-is-an-invitation-to-tender/): In travel management, an Invitation to Tender (ITT) is a procurement procedure for generating competing offers from different bidders to deliver full travel management services or elements of travel management services such as air, rail, hotels and conferences and events. They are often preceded by a pre-qualification questionnaire (PQQ) or Request for Information (RFI), which are used to shortlist bidders capable of delivering the contract successfully.
- [Hotel Loyalty Scheme](https://good-travel.co.uk/resources/glossary/what-is-a-hotel-loyalty-scheme/): Hotel loyalty programmes work similarly to the corporate rewards schemes offered by airlines and are totally free. With hotel loyalty schemes, travellers accrue points every time they stay with the same hotel chain, as points accumulate over time, that can be exchanged for future hotel bookings.
- [Hotel Bill Back](https://good-travel.co.uk/resources/glossary/hotel-bill-back/): Hotel bill back is a system where instead of a traveller settling directly with a travel supplier (e.g. paying a room bill on departure), the hotel sends the bill directly to the TMC to settle, who is then paid by the corporate client.
- [Global Business Travel Association (GBTA)](https://good-travel.co.uk/resources/glossary/what-is-the-global-business-travel-association/): The Global Business Travel Association (GBTA) is a worldwide business travel and meetings organisation with 7,000-plus members managing more than $345 billion of global business travel and meetings expenditures annually.
- [Duty of Care](https://good-travel.co.uk/resources/glossary/what-is-duty-of-care/): Duty of care is a moral or legal obligation to ensure the safety or well-being of others. In business travel, this refers to a company’s responsibilities to ensure the safety and well-being of their staff when they travel on business.
- [Credit Account](https://good-travel.co.uk/resources/glossary/what-is-a-credit-account/): Credit accounts have been a staple of most travel management companies for years. With a credit account, you can purchase all travel services without having to worry about individual credit cards and expense claims because all travel purchases will be automatically charged to your account and paid for by direct debit.
- [Corporate Travel Agent](https://good-travel.co.uk/resources/glossary/corporate-travel-agent/): A corporate travel agent is a company that books and manages corporate travel on behalf of another organisation. Effectively outsourcing travel bookings, companies that use corporate travel agents benefit from specialist expertise and technology to streamline the process of booking business travel, reduce costs and ensure they are meeting their obligations to employees who travel on their behalf.
- [Content Aggregation](https://good-travel.co.uk/resources/glossary/content-aggregation/): Content aggregation in corporate travel management is the process of collecting and consolidating travel-related information from multiple sources into a single platform. The aggregated content typically covers airlines, hotels, car rentals, and ride-sharing services, providing a full view of all travel arrangements.
- [Code-Sharing](https://good-travel.co.uk/resources/glossary/what-is-code-sharing/): A code share flight is a flight marketed by one airline and operated by another where carriers agree to sell seats on each others’ flights as if they were their own. Codeshares allow airlines to offer more destinations to their customers and capture additional revenue, even when they don’t cover a route with their own aircraft.
- [BTS (Business Travel Show)](https://good-travel.co.uk/resources/glossary/bts-business-travel-show/): The Business Travel Show is held annually in London and is Europe’s largest specialised exhibition and conference bringing together 7,730 European travel professionals.
- [Business Travel Policy](https://good-travel.co.uk/resources/glossary/business-travel-policy/): A business travel policy provides guidelines to your employees who need to travel as part of their job. Without one, employees are left to make their own choices, which leaves your business open to the risk of overspend and lack of control. Defining a travel policy will ensure your employees book travel in the way you want them to, comply with your guidelines on what they’re entitled to and how much they can spend, and also help them prepare for their trips to ensure their safety
- [Business Travel Agent](https://good-travel.co.uk/resources/glossary/business-travel-agent/): A business travel agent is a company that books and manages business travel on behalf of another organisation. Effectively outsourcing travel booking, companies that use business travel agents benefit from specialist expertise and technology to improve the process of booking business travel, reduce costs and ensure they are meeting their obligations to employees who travel on their behalf.
- [BSP (Billing and Settlement Plan)](https://good-travel.co.uk/resources/glossary/bsp-billing-and-settlement-plan/): BSP is a system developed by the International Air Transport Association (IATA) that streamlines financial transactions between airlines and travel agencies. In corporate travel, BSP is crucial to simplifying the process of selling, reporting, and remitting airline tickets.
- [Bleisure](https://good-travel.co.uk/resources/glossary/what-is-bleisure/): Bleisure is the combination of a business trip with leisure time. While tagging on some leisure time to business trips isn’t a new concept, changes in attitudes to flexible working, such as work from anywhere policies, and improvements in technology have made bleisure easier for everyone.
- [Amadeus](https://good-travel.co.uk/resources/glossary/what-is-amadeus/): Amadeus is one of the world’s leading travel technology providers and created the Amadeus Global Distribution System (GDS) in 1987.
- [Airline Ticket Reissue](https://good-travel.co.uk/resources/glossary/airline-ticket-reissue/): An airline ticket reissue is when an air ticket is reissued following a change to the itinerary. For example, if a traveller requests to change their ticket to the next day, the ticket will need to be reissued before it can be used for travel. Airlines can charge fees if choosing to amend, these details will be found in the terms and conditions of the tickets.
- [Airline RFP (Request for Proposal)](https://good-travel.co.uk/resources/glossary/airline-rfp-request-for-proposal/): An airline RFP is a request for proposal document issued to airlines by companies wishing to negotiate discounted airfares on their regular or most frequent air routes.
- [Airline Corporate Loyalty Scheme](https://good-travel.co.uk/resources/glossary/airline-corporate-loyalty-scheme/): Airline corporate loyalty schemes give your business reward points for the flights you book that is redeemable against air ticket costs and upgrades, or in some cases other travel products such as hotels, lounge access or car rental.
- [Advance Purchase](https://good-travel.co.uk/resources/glossary/advance-purchase/): Advance purchase describes an airfare, rail ticket or hotel room that must be purchased a specific number of days before travel, typically 7, 14, or 21 days, for the best fare. Most Advance purchase fares and rates are non-refundable, but the benefit is they help to create considerable savings for travel.
- [Adoption Rate](https://good-travel.co.uk/resources/glossary/adoption-rate/): The adoption rate is the percentage of bookings made by your company through your preferred travel management company.
- [Account Manager](https://good-travel.co.uk/resources/glossary/account-manager/): Your business travel account manager is someone employed by your Travel Management Company (TMC) to manage your account and business travel strategy. As well as managing the relationship between the two organisations, your Account Manager will work strategically with you to improve your approach to business travel, reduce business travel costs and help you achieve your objectives.
- [Ancillary Fees](https://good-travel.co.uk/resources/glossary/ndc/): Ancillary fees charge business travellers for additional services over and above the basic price.
- [ATOC (Association of Train Operating Companies)](https://good-travel.co.uk/resources/glossary/hotel-billback/): The Association of Train Operating Companies (ATOC) was set up by the train operating companies formed during the privatisation of the Railways under the Railways Act 1993. In addition to being the official voice of the passenger rail industry, ATOC provides its members with various services that enable them to comply with the conditions of their franchise agreements and operating licences.
- [ATOL (Air Travel Organiser’s Licence)](https://good-travel.co.uk/resources/glossary/what-is-atol/): ATOL is a financial protection scheme administrated by the UK Civil Aviation Authority (CAA) that safeguards business travellers who have purchased package holidays and flights from licensed tour operators.
- [ATV (Average Transaction Value)](https://good-travel.co.uk/resources/glossary/what-is-the-atv/): The average transaction value is the average value of all business travel transactions, most useful when analysing the average costs of a particular travel type such as airfare, hotel room or train ticket.
- [Bill Back](https://good-travel.co.uk/resources/glossary/bill-back/): Bill back is a system where instead of a traveller settling directly with a travel supplier (e.g. paying a room bill on departure), the hotel sends the bill directly to the TMC to settle, who is then paid by the corporate client. Bill back makes the traveller’s life easier as they don’t have to claim expenses and they’re not out of pocket while they wait for expenses to be repaid.

## Guides
- [Duty of Care Business Travel](https://good-travel.co.uk/resources/guides/duty-of-care-business-travel/): That responsibility is called duty of care. It does not pause when someone leaves the office. It does not shrink because a trip is short or the destination feels routine. And it does not disappear because you have a travel insurance policy somewhere in a filing cabinet.
- [Corporate Group Travel: All your Questions Answered](https://good-travel.co.uk/resources/guides/corporate-group-travel-all-your-questions-answered/): In This Article
- [Top 8 European Trade Exhibitions in 2025](https://good-travel.co.uk/resources/guides/top-8-european-trade-exhibitions-in-2025/): In This Article
- [HMRC Subsistence Rates Guide 2025](https://good-travel.co.uk/resources/guides/hmrc-subsistence-rates-guide-2025/): In This Article
- [HRMC Travel Expenses](https://good-travel.co.uk/resources/guides/hrmc-travel-expenses/): In This Article
- [What are TNCs](https://good-travel.co.uk/resources/guides/what-are-tncs/): In This Article
- [Guide to Marine, Offshore & Renewables Specialist Fares](https://good-travel.co.uk/resources/guides/guide-to-marine-offshore-amp-renewables-specialist-fares/): In This Article
- [Top 5 Destinations for Business Group Travel](https://good-travel.co.uk/resources/guides/top-5-destinations-for-business-group-travel/): In This Article
- [What is a Sustainability Performance Report? ](https://good-travel.co.uk/resources/guides/sustainability-performance-reporting-guide/): In This Article
- [Top Safety Tips for Female Business Travellers](https://good-travel.co.uk/resources/guides/top-safety-tips-for-female-business-travellers/): In This Article
- [What does Per Diem mean?](https://good-travel.co.uk/resources/guides/what-does-per-diem-mean/): In This Article
- [What are Reimbursable Expenses?](https://good-travel.co.uk/resources/guides/reimbursable-expenses-guide/): In This Article
- [Our Guide to Pain-Free RFPs for Corporate Travel Services](https://good-travel.co.uk/resources/guides/corporate-travel-rfp-guide/): In This Article
- [Travel Policy Framework](https://good-travel.co.uk/resources/guides/travel-policy-framework/): When was the last time you reviewed your travel policy?
- [How to Reduce Business Travel Costs](https://good-travel.co.uk/resources/guides/how-to-reduce-business-travel-costs/): In This Article
- [The SME’s Guide to Procuring Travel Management Services](https://good-travel.co.uk/resources/guides/the-smes-guide-to-procuring-travel-management-services/): In This Article
- [Reducing Business Travel Costs for the Construction Industry](https://good-travel.co.uk/resources/guides/reducing-business-travel-costs-for-the-construction-industry/): In This Article
- [Managing Business Travel Risk and Duty of Care for SMEs](https://good-travel.co.uk/resources/guides/managing-business-travel-risk-and-duty-of-care-for-smes/): In This Article
- [Implementing and Driving Usage of Online Booking Technology](https://good-travel.co.uk/resources/guides/implementing-and-driving-usage-of-online-booking-technology/): In This Article
- [How to Create a Business Travel Policy](https://good-travel.co.uk/resources/guides/how-to-create-a-business-travel-policy/): In This Article

## Team
- [Julie Ornsby](https://good-travel.co.uk/team/julie-ornsby/): Julie has dedicated an impressive 16 years to Good Business Travel, beginning as a consultant focused on reservations before growing into a managerial role and then being promoted to Operations Director. Her journey within the travel industry spans over 31 years, starting as an apprentice consultant at just 16 years old in Leeds. In her role, Julie collaborates with all reservation teams and the business support team, devoting considerable time to reviewing procedures and identifying efficiencies for the team. Julie has a keen eye for detail which helps our consultative and customer service standards remain exemplary.
- [Kevin Harrison](https://good-travel.co.uk/team/kevin-harrison/): Kevin is responsible for overseeing the strategic direction, governance, and development of the travel business alongside the board of directors. Having been a senior leader at The Good Travel Collective for over 20 years, Kevin has been dedicated to the business travel sector throughout his career.  Kevin also holds a position as a board director and Officer of the Business Travel Association, a role that provides him with a unique opportunity to contribute to the industry on a broader scale, shaping the future of business travel whilst aligning back to the proposition of The Good Travel Collective and the needs of our client base, partners and suppliers. Kevin is also a Trustee of the Matthew Good Foundation and a voluntary youth leader outside of his business life.
- [Lauren Stockdale](https://good-travel.co.uk/team/lauren-stockdale/): Lauren has been with Good Business Travel for just over 14 years. Fresh out of college with a Travel and Tourism degree, she joined the team, envisioning a career filled with exciting holidays. However, what started as a naive expectation, actually led to her love for the job.
- [Marilyn Garner](https://good-travel.co.uk/team/marilyn-garner/): Marilyn is an exceptional team leader within Good Business Travel. On a day to day, Marilyn works closely with the team to analyse team statistics, keep the team up to date on new trends and guide the team with their queries, pointing them in the right direction. In general, Marilyn is the key to maintaining a harmonious balance for the team and the clients we work with.
- [Darren Smedley](https://good-travel.co.uk/team/darren-smedley/): With a career spanning over 30 years in the travel industry, Darren has a wealth of experience. He has been a key team player withing Good Business Travel, where he not only excels in daily operations but also inspires and supports his team to achieve their sales targets. Prior to Good Business Travel, he dedicated 15 years to Wexas Travel, where his skills were perfected on client relations and account management.
- [Vicki Nutbrown](https://good-travel.co.uk/team/vicki-nutbrown/): At just 19 years old, Vicki joined Good Business Travel as a Trainee Business Travel Consultant. She'd previously been in a two-year college course in Travel and Tourism, so when she entered the business travel sector, she was somewhat unprepared, as her studies hadn't covered this specific sector. However, her passion for the travel industry was present from a young age and led her to this career path. Over the past 25 years, Vicki has evolved alongside the industry, making her mark within Good Business Travel's culture.
- [Ellie Lammiman](https://good-travel.co.uk/team/ellie-lammiman/): Ellie started out with Good Business Travel as an apprentice at 17 years old and has risen to a key role as Team Leader. Each day has new challenges and opportunities, but Ellie is great at keeping the team dynamic up and engaged. Her role has lots of responsibilities, looking after her team, communicating with clients, and assisting with corporate travel bookings. Ellie also collaborates closely with various departments such as Account Management, Finance and Sales, ensuring that everyone is aligned.
- [Darren Wilkins](https://good-travel.co.uk/team/darren-wilkins/): Darren is our Senior Events Consultant and has extensive experience within the travel industry. With 36 years under his belt, 3 within Good Business Travel, Darren is our expert at servicing customers and putting together the best plans and quotations for incentive trips, flights and hotel bookings.
- [Ian Cutts](https://good-travel.co.uk/team/ian-cutts/): Ian joined Good Business Travel four years ago, bringing a wealth of experience accumulated over 26 years within the travel industry. Previously, they worked at a specialised travel management company in London, where they focused on arranging accommodation for various events. Their professional journey also includes valuable positions with renowned brands such as Jet2 and The Co-operative Travel, all of which have shaped their knowledge of the sector.
- [Toni Watts](https://good-travel.co.uk/team/toni-watts/): Toni has dedicated around 17 years to the travel industry. Her career began as a Leisure Travel Apprentice leading her to transition into the corporate sector in 2010. Over the years she has accumulated expertise in Operations, Product Implementation and Support, Global Process Management, and most recently, Global Product Management, where she oversaw various online booking tools, including Atriis, Concur, and Cytric.
- [Adam Walsh](https://good-travel.co.uk/team/adam-walsh/): As an inspirational leader of our 190-year-old family business and its operational companies, Adam brings vast experience in enterprise, entrepreneurship, strategy, performance culture and accelerating both sales and marketing performance.
- [Ben Norman](https://good-travel.co.uk/team/ben-norman/): With his strong technical accounting background with extensive experience working with a diverse range of businesses from small family businesses to multi-national PLC’s, in global industries and markets, Ben has progressed to the position he holds today, overseeing the finance departments for the group and its operating companies.
- [Rich Quelch](https://good-travel.co.uk/team/rich-quelch/): Known for his passion and results-driven, innovative approach, Rich brings a unique mix of strategic, creative, operational, and technical abilities to the John Good Group and its operational companies, driving their commercial growth.
- [Rachel Lowe](https://good-travel.co.uk/team/rachel-lowe/): With extensive generalist Human Resources experience spanning over 25 years in both UK and International based organisations, Rachel is known for her ability to think out of the box and provide creative solutions, adding commercial value and efficiency savings.
- [Darren Howden](https://good-travel.co.uk/team/darren-howden/): With a passion for technology and a drive to continually learn and adapt, Darren plays a pivotal role in overseeing the IT operations across the group, ensuring the smooth functioning of the company’s systems, and bolstering the security and infrastructure of the company. Their goal is to establish a common baseline across the group, ensuring that all systems meet high standards of security and efficiency.
- [Sarah Walton](https://good-travel.co.uk/team/sarah-walton/): After three decades of dedicated service at Good Business Travel, Sarah has established herself as the 'go to' person. In her day-to-day role, she manages a small team, providing guidance and support. Alongside her leadership responsibilities, she actively supports her own sales pipeline, reaching out to potential clients and exploring new opportunities. Sarah's extensive experience has given her insight into market trends and client needs, knowing how to drive impact that will resonate with prospective clients.
- [Laura Catlin](https://good-travel.co.uk/team/laura-catlin/): With three years of experience at Good Business Travel, Laura has established herself as a dedicated Account Manager in the travel industry, which is further reflected from her impressive 26 years of experience. Her focus is primarily around analysing customer spending patterns and using her expertise to create insightful data that uncovers client spending habits. By doing this analysis, she helps clients manage their travel budgets effectively, ensuring they get the most value. Laura's role is crucial as she bridges the gap between data and strategy, helping our customers navigate their travel.
- [Andy Sison](https://good-travel.co.uk/team/andy-sison/): After beginning a career with a two-year apprenticeship at Thomas Cook, Andy made a significant transition into the corporate travel industry. Over the years, he has created a wealth of experience, working with multinational, regional, and niche travel management companies. His roles have spanned from both operations and commercial teams, providing him with a well-rounded understanding of the industry. Fifteen years ago, Andy joined Good Business Travel, where his passion for the corporate travel sector only deepened.

## Templates
- [Marine Offshore Letter of Guarantee Template](https://good-travel.co.uk/resources/templates/marine-offshore-letter-guarantee-template/): Navigating the intricacies of marine offshore operations requires meticulous attention to details and documentation. Amongst these, a Letter of Guarantee is paramount, providing assurances in diverse offshore dealings. Our Marine Offshore Letter of Guarantee Template simplifies this task for you, ensuring every critical component is addressed. Whether you're a vessel operator, a contractor, or an offshore service provider, our template offers a reliable blueprint to craft a solid, industry-standard guarantee letter, saving you time and potential oversights.
- [Business Travel Policy Template](https://good-travel.co.uk/resources/templates/business-travel-policy-template/): Every business understands the importance of a well-structured travel policy, yet drafting one can be a daunting task. Why reinvent the wheel when you can have a head start? Our Business Travel Policy Template is designed to give you a solid foundation, eliminating the need to begin from ground zero. Whether you're a start-up stepping into the world of business travel or an established company looking to refine existing policies, our template acts as a comprehensive guide.

## Webinars
- [How to Build a Global Travel Programme](https://good-travel.co.uk/resources/webinars/how-to-build-a-global-travel-programme/): If your multinational company is managing travel across numerous providers in multiple countries, it’s time to consider your options to consolidate your global travel spend.
- [How to Build Business Traveller Communities](https://good-travel.co.uk/resources/webinars/how-to-build-business-traveller-communities/): Are you ready to revolutionise your corporate travel programme? Join us for an insightful webinar on How to Build Business Traveller Communities and discover how to create a connected, engaged, and efficient travel experience for your employees.
- [How to Build an Inclusive Travel Programme](https://good-travel.co.uk/resources/webinars/how-to-build-an-inclusive-travel-programme/): Business travel is transforming, reflecting our current economy, work diversity and the shift toward sustainability. Therefore, with that comes the importance of inclusivity within your travel programme.  
- [Developing a Sustainable Travel Programme](https://good-travel.co.uk/resources/webinars/developing-a-sustainable-travel-programme/): Watch our TravelSmart webinar, "How to Develop a Sustainable Travel Programme," offering vital insights into integrating sustainability into your travel management practices. This webinar is your gateway to understanding how business travel, essential for uncovering new opportunities, can be aligned with your organisation’s sustainability goals.