The global COVID-19 pandemic has had a significant impact on the way we live our lives, including how we travel.
Manchester airport has put together some handy information (below) to read before you travel so you know what to expect when you get to the airport, including the measures they have put in place to keep you and their staff safe.
Before you travel
Please do not travel if you are displaying any symptoms of COVID-19 (high temperature, persistent cough, loss of taste or smell).
Check the status of your flight with your airline as some schedules are still subject to change.
Please only travel to the airport if you have a flight booked. Only those people who are flying will be allowed inside the terminal building.
Make sure you arrive at the airport with a suitable face covering, as these must be worn throughout your journey, including on airport busses and in the terminal building. Additional masks can be purchased at the airport.
There is currently no overnight access to the terminal building so please only arrive two-three hours before your flight. Only passengers travelling should come to the airport, non-flying members of the public are not permitted inside, unless they are escorting a passenger that needs special assistance (further information can be found below).
To help people keep their distance from each other and limit the number of people in security at any one time, we are giving you the opportunity to book a dedicated slot. This can be done here.
Make sure you check the latest government advice regarding travel to your destination and any requirements for returning passengers, such as quarantine.
Getting to the airport
Government guidelines currently require all users of public transport to wear face coverings. This includes all trains and the Metrolink, plus all buses and coaches serving the airport. Official guidance from TfGM can be found here.
If you are driving to the airport, please note we are currently operating a limited number of car parks. Please check your booking and follow the signs to the correct car park.
If you are being dropped off, please use the designated set down area, and remember that only those with a flight booked should enter the terminal.
Keeping you safe at Manchester Airport
To help reduce the risk of infection and to keep you and our colleagues safe, we have introduced a number of additional measures at the airport. We know social distancing won’t always be possible in an airport environment, but we ask you to keep a safe distance between you and other people whenever possible. The following other measures are in place to keep you safe:
- You must keep your face covered on all parts of the airport campus, including on airport buses, so please bring a face covering with you. Your airline may not permit you to fly if your face is uncovered. Additional masks will be available to purchase inside the terminal(s).
- Please clean your hands regularly. This can be done with soap and water and colleagues will be on hand to advise the nearest places to do this. Additional hand sanitising stations have also been installed throughout the airport.
- We are trialling the use of temperature screening technology which you will see on the entry to security.
- We have an enhanced cleaning regime in place throughout the airport – you may see these teams in operation.
- We have installed protective screens at various locations throughout the terminal, including check-in desks and security.
- We are trialling the use of UV cleaning technology on some of our escalators to keep handrails as clean as possible.
- All communal surfaces (lifts, door handles, handrails, escalator rails etc.) have been sanitised and sealed with Citrox.
If you have booked special assistance, please head to the special assistance area within the check in hall. Our colleagues are all equipped with protective clothing and our wheelchairs are cleaned thoroughly after each use. Those requiring special assistance are permitted to bring one other non-flying member of the public with them to help them get to the assistance point. For more information, check our FAQs for special assistance passengers travelling through the airport.
The rules on hand luggage have not changed, so please ensure any liquids are in containers of less than 100ml (including hand gel) and placed in a clear plastic bag before entering security. Laptops and tablets should also be outside your bag. However, in light of COVID-19 some airlines have changed their cabin baggage policy so please check with your airline as there is nowhere to store left luggage.
Please keep your face covering on as you pass through security, although you may be asked to remove it if you are selected for an additional search.
Please bear with us if things take slightly longer at security as our teams adapt to new ways of working. We’ll have you on your way as quickly as possible.
In the departure lounge
Please observe any signage regarding queueing systems which may be in place and keep your distance from others where possible. This includes our seating area and in the toilets.
As more and more passengers and flights return, as has the airport’s retail offering. In addition to passengers being able to purchase food and drink, they can also take advantage of the free water fountains across the site to fill up empty bottles.
In Terminal 2, MAG Hospitality is also providing a café style takeaway, offering a range of hot and cold beverages, and light snacks and sandwiches.
Getting to and from the aircraft
Where possible we are trying to park aircraft at stands which are apart from each other to help people keep their distance.
We are also trying to limit the number of flights which require a bus journey between the terminal and the aircraft. However, where this is not possible, we are keeping bus journeys as short as possible and limiting the number of people onboard. Please remember to keep your face covered at all times.
Returning to the UK
With the Government’s relaxation of quarantine and introduction of travel corridors, all passengers arriving into Manchester Airport need to be ready for UK Border control by completing a Passenger Locator Form. Upon arrival, they will need to show either a print out of the form or have it on their phone. A link to access the Government’s form is here.
Please check the latest advice and ensure you have completed the necessary forms.
Please keep your face covered in the terminal except if asked to remove it by Border Force officers.
Remember to keep your distance as far as possible when collecting your baggage and leaving the airport.
Please leave the terminal as soon as you have collected any baggage. If you are being picked up, please arrange to be met at the car in the designated area.
We know that travelling might feel strange as we get used to these new measures, but they have been introduced to keep you safe as you pass through our airport. We look forward to welcoming you to Manchester Airport.
Information is taken as of 16/11/2020 from https://www.manchesterairport.co.uk/