Case Studies

Lightspeed POS UK Ltd

The Company:

Lightspeed stands as a beacon of innovation for businesses globally. Their one-stop commerce platform not only transforms digital and physical operations, but also fuels multichannel sales, overseas expansions, global payments, and more. In over 110 countries, they empower more than 150,000 customer locations, championing the cause of creating vibrant main streets everywhere. Whether it’s retail, hospitality, or golf, Lightspeed ensures businesses aren’t just operating—they’re thriving.

The Solution:

Upon Lightspeed’s approach, Good Travel Management (GTM) swiftly jumped into action. Darren Wilkins and his team at GTM conducted a comprehensive analysis, resulting in a list of potential destinations and package options. Keeping in mind Lightspeed’s budget and timeframe, Tenerife in The Canary Islands was chosen as the retreat destination. Coordinating flights from multiple European cities, GTM managed local transfers and worked closely with a reputable tour operator to ensure a smooth journey for all. To foster trust and transparency, Lightspeed was provided with all necessary contact details, including emergency lines.

The Results:

The collaboration with GTM translated into a successful, hassle-free trip for Lightspeed. Even with the initial list of 60 attendees undergoing several changes, GTM’s flexibility ensured that all requirements were met without a hitch. With flights exceeding 500 bookings annually, Lightspeed’s partnership with GTM is indicative of the latter’s professionalism, efficiency, and commitment to customer satisfaction. Lightspeed could seamlessly outsource the bulk of their travel logistics, knowing they were in good hands.

Quotation:

“We approached Good Travel Management (GTM) to help facilitate our annual incentivised company trip. Darren Wilkins, in particular, went above and beyond to ensure that all of our requirements were met and exceeded our expectations. Having contacted GTM late 2022 with a summary of our prospective plans, they were able to create a comparison of various destinations and inclusive packages to suit our budget and restricted time frame. Initially having had an attendees list of 60 people, multiple amendments were made along the way and all requests were happily accommodated.Having selected The Canary Islands (Tenerife) as our retreat destination, GMT coordinated flights from various departure locations across Europe, including all local transfers and meet and greet with a well connected tour operator. They were transparent throughout and we were provided with on-site, local and emergency contact details.All in all, Good Travel Management provided us with a seamless, fully supported and professional experience and we would not hesitate to approach them again for future services.”

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