Start using a Travel Management Company

If you haven’t used a Travel Management Company before, you may be wondering where to start. That’s why we’ve made the process of using a TMC for the first time simple with an easy to follow 5 step process.


Step 1 - Request a Call Back

If you’re interested in using a Travel Management Company and like the sound of our personal service for growing businesses, simply complete this form and one of our advisors will call you back within 24 hours. You don’t need to collate any information for this call; we’ll just discuss your business, your business travel needs, how you do things today and what problems you’d like to solve by using a Travel Management Company.


Step 2 - Meet Us

If you like what you hear on our call, we like to meet our customers in person – it helps get our relationship off to a great start. We’ll come to your office, or if you’d like to see our operations and meet our teams, you can come to us (or if you prefer a Webinar or Skype call this is fine too). At this meeting, we’ll discuss our solutions in more detail, how we’ll get your business set up and how we’ll support you in getting the most from your travel management spend.


Step 3 - Set-Up

We aim to keep the set-up process as straightforward as possible, and because you’ll have your own Customer Implementation Manager, they’ll do the hard work and guide you through the whole process. Set-up is when we get our people and systems ready to manage your business travel, but we’ll also use this time to review your current approach such as your travel policy, preferred suppliers and goals to make sure you’re set-up for success from day one. We’ll provide training on your new booking process as well as the tools you’ll use to manage business travel such as traveller tracking software and online reporting.


Step 4 - Launch

After we’ve helped you communicate the new approach to booking business travel and its benefits throughout your company, our service will go live. We’ll be on hand on the day and in the days and weeks after to make sure everything is going to plan and to help with any teething problems. Your people will have support by instant chat, email and phone and we can also arrange to be on site to support you in the first few days of using Good Travel Management.


Step 5 - Monitor, Evaluate, and Improve

The first three months are critical to the success of your travel management programme. We’ll be monitoring performance closely to make sure we deliver on our promises, but we’ll also be monitoring your spend, buying habits and trends to identify what you’re doing well, what improvements we can make and how we can reduce your business travel costs. After your first three-month review, your Account Manager will continue to support you in achieving your goals by helping you implement strategies to reduce costs, enhance the booking process and improve traveller wellbeing. It’s important to remember, that not one size fits all, we’ll continually review your challenges, objectives and focus areas throughout our partnership to ensure continued success.

Ready to make the switch?

Trusted by 350 small and medium-sized UK businesses


99% of our clients think our business travel consultants are professional and knowledgeable


98.5% of our clients think we deliver fast, accurate responses to their requests


99% of our clients would recommend our services to others

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Start enjoying the Good Travel Management experience

Let’s talk about your business travel needs. Call us on 0330 004 0520, email us on or
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