Bill back is a system where instead of a traveller settling directly with a travel supplier (e.g. paying a room bill on departure), the hotel sends the bill directly to the TMC to settle, who is then paid by the corporate client. Bill back makes the traveller’s life easier as they don’t have to claim expenses and they’re not out of pocket while they wait for expenses to be repaid.

Bill back simplifies expense management for business travellers by,

• Eliminating the need for travellers to pay upfront and claim expenses later.

• Allows companies to set specific allowances for room charges, meals, and other services.

• Provides consolidated invoicing for easier expense tracking and analysis.

• Enables travel management companies to verify charges against corporate travel policies before the payment.

Benefits to Bill Back

• Reduces administrative burden on business travellers and finance departments.

• Improves compliance with corporate travel policies.

• Offers greater visibility into travel spending across the company.

Limitations

• Not all hotels or venues accept bill back arrangements.

• There may be restrictions for international stays.