Travel management built around your business
Good Business Travel is a UK travel management company with dedicated consultants, 24/7 support, and the buying power to save you money. We take care of your team’s travel so you can focus on everything else.
Good Travel Business - Your Travel Management Company
Most businesses realise they need a travel management company when something goes wrong. A flight is missed. An invoice doesn’t reconcile. A traveller is stranded with no one to call. By then, the cost isn’t just money. It’s time, trust, and productivity.
Good Business Travel is one of the UK’s longest-established travel management companies. We have been managing corporate travel since the John Good Group acquired its IATA licence in 1946. That makes us one of the oldest licence-holding TMCs in the UK. We have seen every version of broken travel management, and we know exactly what good looks like.
Here is what we do, who we do it for, and how to find out whether we are the right fit for your business.
What does a travel management company do?
A travel management company (TMC) handles the planning, booking, and oversight of corporate travel on behalf of an organisation. That includes flights, hotels, rail, car hire, ground transport, visas, and 24/7 traveller support.
But that is the minimum. A good TMC does more than book trips. It builds a travel programme that controls what your business spends, enforces your travel policy automatically, gives you full visibility of where your people are, and reduces the admin burden on whoever is currently dealing with it all.
If your team is booking travel through consumer websites, emailing multiple agents, or managing everything in a spreadsheet, you are paying more than you need to and absorbing risk you don’t need to carry. A TMC changes that structure.
The main functions of a travel management company are:
- Booking all travel types through a single managed platform or via a dedicated consultant
- Applying your travel policy at the point of booking, so compliance happens automatically
- Providing reporting on travel spend, booking patterns, and environmental impact
- Supporting duty of care with real-time traveller tracking and emergency out-of-hours cover
- Consolidating invoices and integrating with your expense management system
- Negotiating rates with airlines, hotel groups, and ground transport providers
When you add this up properly, the right TMC typically saves more than it costs. The question is whether you have the right one.
Who we work with
We work with UK businesses across a wide range of sizes and sectors. Our particular focus is on organisations that want a high-quality, genuinely personal travel management service, not a call centre, not an automated chat system, and not a platform that leaves your travellers to figure things out alone.
By Company Size
If you are an SME, we are built for you. Our SME travel management service gives smaller businesses access to the buying power, technology, and expertise that the largest TMCs typically reserve for enterprise clients. You get a dedicated team that knows your business, not a ticket queue.
If you run a larger organisation, our enterprise travel management service handles the complexity that comes with scale: multiple cost centres, global travel, complex approval workflows, and detailed reporting by department or team.
By Role
Different people in your organisation need different things from a TMC.
Finance teams need consolidated billing, clear cost reporting, and spend control by category and project.
Travel managers and executive assistants need a booking system that is fast, reliable, and easy to use, with a human available when the system isn’t enough.
Business travellers need to know that if something changes, someone is already dealing with it. Our average consultant has 17 years of experience in corporate travel. When a flight is cancelled at 10pm, that experience matters.
Industries we work with
Travel needs vary significantly by sector. An engineering company sending teams to offshore sites has different requirements to a professional services firm managing client visits across European capitals. We have built specific knowledge in the sectors our clients operate in.
Construction, Engineering and Manufacturing, Marine and Renewables, Financial and Professional Services, Healthcare and Pharmaceuticals, and Luxury and Retail are all areas where we have deep experience and understand the specific travel demands, compliance requirements, and logistical pressures involved.
If your sector is not listed, that does not mean we cannot help. It means we will do the work to understand what you need before we promise anything.
Our services
We manage the full range of corporate travel:
Flights
We have access to negotiated rates through our membership of Lufthansa City Center and our partnership with Altour and the Internova Travel Group, one of the largest travel groups in the world. That buying power delivers better fares than most businesses can achieve booking direct. Our intelligent fares system finds options your team would not surface themselves.
Hotels
We maintain relationships with hotel groups at a national and international level and can apply your preferred supplier agreements, rate caps, or approval rules automatically. Your travellers stay in the right properties at the right price, without needing to search manually.
Rail
We know the UK rail network well. We handle seat reservations, advance ticket purchasing, and split-ticketing where it saves money, all through your managed programme.
Car hire and ground transport
Airport transfers, executive cars, and hire vehicles are all managed through the same system as your flights and hotels. One invoice. One point of contact. No gaps.
Groups and events
For larger movements, conferences, trade exhibitions, or corporate events, our group travel management service handles the coordination that overwhelms a standard booking process. We have a specialist team that manages logistics for groups of any size. We also run a dedicated trade mission service for businesses using international trade events as part of their growth strategy.
Why UK businesses choose Good Business Travel
There are several hundred travel management companies operating in the UK. The question is not whether to use one. It is which one will actually do what it says.
Here is what we believe separates us.
People, not portals. Our consultants have an average of 17 years of experience in corporate travel. They know fares, they know suppliers, and they know how to move fast when something goes wrong. You will have a dedicated team that knows your account, your preferences, and your travellers by name.
Technology that works with people, not instead of them. Our booking platform handles online bookings, approval workflows, policy enforcement, and reporting. It integrates with the major expense management systems. It is built to make the easy things fast. But it does not replace a consultant when the situation is complicated. Our technology does the heavy lifting, so our people can focus on the decisions that need judgement.
Buying power built over decades. We are part of the John Good Group, a sixth-generation family business with a presence in the travel industry spanning more than 100 years. Our IATA licence, held since 1946, is believed to be the longest-established in the UK. That heritage translates into supplier relationships, negotiated rates, and global reach that a newer, smaller TMC simply cannot match.
Sustainability, handled properly. Our sustainable business travel programme gives you full carbon reporting, access to lower-emissions options, and the data you need to meet your ESG reporting requirements. This is not a box-ticking exercise. It is a fully managed part of your travel programme.
Size that works in your favour. We are large enough to deliver meaningful savings and have serious supplier relationships. We are small enough to care about your individual account, pick up the phone when you call, and treat your travellers as people rather than passenger numbers.
Clients who can speak for themselves. ThyssenKrupp, Kingspan, Portakabin, and Dior are among the organisations that trust us to manage their corporate travel. Our client case studies show what that looks like in practice, including the cost savings, operational improvements, and specific problems we have solved.
What it costs
We are transparent about pricing because we think opacity in this area is one of the first signs of a TMC you should avoid.
Our fees vary depending on your travel volume, the mix of travel types you book, and the level of service you need. We publish our general pricing structure here and will give you a specific proposal once we understand your requirements.
Most clients find that our fees are more than covered by the savings we generate on fares, the time saved by their internal teams, and the reduction in out-of-policy spend that comes from having a managed programme.
How to get started
The first step is a short discovery call. No presentation, no sales pitch. We ask about your current travel setup, your main pain points, and what you need a TMC to do differently. From there, we can tell you quickly whether we are the right fit and what a programme with us would look like.
Book a discovery call and one of our team will be in touch within one working day.
If you prefer, you can call us directly on 0330 004 0520 or email sales@good-travel.co.uk.
Ready to level up your business?
Frequently Asked Questions
Check out the answers to some of our most frequently asked questions below. Feel free to get in touch with our team directly and we’d be happy to answer any queries you have.
A travel agency books leisure travel for individuals. A travel management company manages corporate travel programmes at an organisational level. A TMC controls costs, enforces travel policy, provides duty of care coverage, produces reporting, and aligns travel with business objectives. The scope is fundamentally different.
Our implementation process is designed to be as straightforward as possible. For most clients, we are fully onboarded within four to eight weeks, depending on your existing setup and the complexity of your travel programme. ThyssenKrupp, for example, transitioned from multiple providers and direct bookings onto a single integrated platform without disruption to their travellers.
Yes. We have worked with organisations from a handful of regular travellers to large multinational teams. Our SME clients get the same quality of service and the same access to negotiated rates as our largest accounts. We do not operate a tiered service model where smaller clients get a reduced version of what we offer.
Our out-of-hours support is available 24 hours a day, seven days a week. Your travellers have a direct line to a consultant who knows their booking and can act immediately. This is not a third-party answering service. It is your team, extended.
Yes. We hold full IATA, ATOL, and ABTA accreditations. Our IATA licence has been held since 1946 and is believed to be one of the longest-established in the UK. These accreditations matter because they represent financial security and professional standards that protect you and your travellers.
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