About us
Our Purpose
Everyone within our business understands our purpose and the role each and everyone of us plays in achieving it. It means we don’t just come to work to do a job, we come to work to make a difference. Our purpose is…
“To remove the stress of booking, managing and undertaking business travel by making corporate travel and expense better for everyone.”
Our values
As a family owned business, our values are part of everything we do, giving our customers a unique experience of trust and partnership.
The Matthew Good Foundation
The Matthew Good Foundation was established in 2011 when the Good family and company directors decided that the company had more to offer society than its core commercial activities. It would allow employees working within the John Good Group of companies to support charitable causes they are passionate about. The Foundation was named after Matthew Good following his sudden death whilst taking part in a charity run. Matthew was a Director of the John Good group of companies and was dedicated to the family business and everyone within it. The Foundation’s concept embodied his principles, values and commitment to employees.
Match
Funding
The foundation will match funding raised by Good Travel Management employees and their families for local or national charities.
Project
Championing
Supporting a local charity or community project with which an employee has direct or indirect involvement.
Grass Roots
Project
Supporting employees to start up their own grass roots community or charitable project.
We donate a percentage of our profits into the foundation every year to support employees and their immediate family in charitable and community work, fund-raising and supporting positive projects in the community.
Careers
We’re always on the lookout for passionate and motivated people to join our team. If you’d like to join a forward-thinking company with a strong heritage and family values, we’d love to hear from you.
We believe where you work makes a big difference to how you feel. Designed to increase collaboration, our offices are open plan to create a culture of openness and we even have a dedicated chill out room for our employees to relax in when they need some time out of their day.
We value our team and believe in training and investing in our people so they can build a rewarding, challenging and fulfilling career. We have our own training academy and work in partnership with local colleges to deliver apprenticeships in business travel throughout the UK. We offer great opportunities for advancement and encourage promotion from within wherever possible. Our retention levels demonstrate both the loyalty and commitment of our people and we are proud that many have now been with us for 10 years or more.
Contributory Pension Scheme
Life Cover
Generous Holiday Entitlement
Educational Support
Familiarisation Trips
Free Tea & Coffee
Annual Incentives
Staff Days Out
Free Parking
Great Working Environment
Training Academy
Current Vacancies
If you’d like to work for us but can’t see a suitable role, please get in touch so we can keep you posted on future opportunities and you never know, we might be able to create a role that could use your skills. Email us at careers@good-travel.co.uk.
Our Awards
We love nothing more than being externally recognised for the great work of our team (other than delighting our customers of course!). We’re proud to have received numerous awards over recent years including:
2012
Winner
2013
Winner
2015
Winner
North and East Yorkshire Building Excellence Awards,
Best Large Commercial Building (Good Travel Management Head Office)
2015
2018
Uniglobe Service Excellence Award
History
Today we provide high-quality, professional and personable travel management solutions to growing small and medium-sized businesses from a diverse range of industries throughout the UK.
Our parent company, the John Good Group, was founded in 1833, originally as a ships chandlers and evolving into the shipping, logistics and travel sectors which continues today. Becoming a specialist travel management company was a natural step for the business with the advent of air travel and the company’s long experience in the shipping and passenger sectors. The John Good Group acquired an IATA air ticketing license in 1946, which is believed to be the longest established IATA license in the UK.
Since then we’ve grown organically and today, employ 27 people within our travel management team.
We’re really proud of our history, heritage and continuous growth and development. We are still a family-owned company…our values are at the heart of everything we do and help us create a culture and service that we are all proud to be a part of.
Partners
We know working in partnership is essential to effective travel management. As well as working in collaboration with our customers, we partner with other like-minded companies who can offer services to complement ours and make managing travel and expenses even better for our customers.
Technology Partners
Industry Partners
Kevin Harrison
MANAGING DIRECTOR
Kevin is our Managing Director and leader of the business as well as being a Director of our parent company the John Good Group. Responsible for our overall business strategy and development, Kevin also has a particular focus on our people and the company brand and family values. Kevin ensures the entire business understands our purpose and lives and breathes our values every day. He leads a dedicated and passionate team who strive to make a difference to our customers’ businesses.
Kevin has worked in the business travel industry for over 30 years, including 20 years at one of the UK’s largest travel management companies. In his spare time, Kevin takes an active role in the local community by volunteering for a local youth club and he is also a trustee of the Matthew Good Foundation, a charitable foundation that is funded by the John Good Group and its employees.
Julie Ornsby
OPERATIONS DIRECTOR
Julie is responsible for all operational aspects of the business including customer service and implementation. Julie has over 20 years’ experience in the business travel industry and joined our team in 2009 after spending several years at one of the world’s largest travel management companies.
Julie’s passion for our business is infectious and she leads a fantastic team that strives to make a real difference to our customers every day.
David North
DEVELOPMENT DIRECTOR
David is responsible for our proposition and ensures our products and services evolve to meet the needs of our customers. David has worked in the business travel industry for over 20 years including senior roles within large travel management companies and technology providers across account management, implementation and product development.
Wayne Durkin
HEAD OF SALES, MARKETING & ACCOUNT MANAGEMENT
Wayne is responsible for the business development strategy and offerings to both existing and new clients. He works with his team of dedicated professionals to deliver new business growth to Good Travel Management and ensure we continue to delight our customers. Wayne has over 20 years’ experience of international sales and account management leadership built within the airline and global travel management sector.
Julie Greensides
COMPANY ACCOUNTANT
Company Accountant
Julie is responsible for all the accounting and auditing requirements for Good Travel
Management including Management Accounts and overseeing both Purchase Ledger and Sales ledger. Julie has over 42 years’ experience in accounting and joined our team in 2015.
Provide a service we are proud of…
We’ve built our business on delivering an exceptional service to everyone we work with whether they’re customers, colleagues, business partners or suppliers. We aim to make every interaction with our business a positive and rewarding experience by providing service excellence and treating people the way we’d like to be treated ourselves.
Support each other and work together…
We encourage teamwork, it makes us all better at what we do and makes every day more fun too. Respecting and supporting each other is part of our great culture that we all love being part of. We have an open and enjoyable working environment where talent and hard work are rewarded and people have the opportunity to achieve their personal goals.
Make long term business decisions…
We are committed to the long-term, profitable future of our business and aim to achieve sustained growth that provides enhanced value to customers and industry partners and opportunities for our people. This is reflected in all the business decisions we make.
Always seek to improve…
We’ve created a culture that encourages innovation. We ask our teams to challenge the status quo and welcome new ideas. It ensures we’re always improving and gives employees the opportunity to help drive our business forward.
Be a responsible member of the community…
By creating a sustainable and responsible business, we create long-term careers for people within the communities we work, however, our reach goes much further than that thanks to our foundation. We support our employees in their contribution to local charities and causes as well as national charities, give percentage of our profits to the foundation and discount our services for charitable organisations.
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Let’s talk about your business travel needs. Call us on 0330 004 0520, email us on sales@good-travel.co.uk or
fill in the form below and one of our team will be in touch.
Social Responsibility
We aim to make a positive and lasting difference to the communities we live and work in. That’s why we created the pledge programme.
Pledge Profits
Every year we donate a percentage of our profits to the Matthew Good Foundation, a foundation created by our parent company. Our profit contribution provides vital funds that help charities and community projects continue their valuable work.
Pledge Time
We encourage employees to take part in activities that enhance and serve the communities in which we live and work. This offers much needed support to valuable projects and also has a positive impact on our employees’ personal development and approach to work and life.
Pledge Service
We welcome the opportunity to support non-profitable and charitable organisations with their work. Those that have business travel requirements can use our services to help drive down costs and maximise their vital funds. We offer non-profits and charities a significant discount on our service fees to help make professional travel management services more accessible.
Pledge for Planet
We work hard to minimise the impact of our operations on the environment, that’s why our head office is on one of the UK’s greenest business parks! We also work with our customers to help them reduce the environmental impact of their business travel too, we do this through travel avoidance, carbon offsetting and promoting alternatives that are kinder to the environment.