Top 5 Reasons You Need A New Travel Management Company

In the fast-paced world of Business Travel, finding the right corporate travel management company (TMC) can make all the difference. The challenges of planning, booking, and managing business trips require expertise, efficiency, and a partner that genuinely cares and understands your needs. If your current provider isn’t delivering a great service for you, it might be time for a reassessment.

Here at Good Travel Management, we understand that your travel needs evolve, and so should your travel management partner. We have accumulated the top five reasons you should consider when making a change.

Let’s delve into why switching to a new travel management company could be the key to achieving greater efficiency and value in your corporate travel programme.

1. Lack of Cost-Effective Travel Solutions

A great TMC will help play a role in companies saving money on travel expenses. This is achieved through negotiated rates with airlines, hotels, and car rental companies, which can lead to substantial savings compared to standard consumer pricing. In addition to this, they will use advanced data reporting tools to analyse corporate travel patterns, enabling businesses to make informed decisions regarding their business travel policies and budgets. If you frequently encounter hidden fees or receive unclear invoices from your current provider, it may be time to reassess your corporate travel management strategy.

A modern TMC will prioritise transparency by offering upfront pricing and detailed breakdowns of travel costs. They ensure that clients are fully aware of all expenses associated with their travel arrangements. A proactive travel management company not only identifies strategies to streamline travel processes, such as updating their travel policies. By partnering with an effective TMC, organisations can achieve better control over their travel spending, improve financial forecasting, and cut down on unnecessary travel expenses while providing a more seamless travel experience for employees.

2. Poor Customer Support

Corporate travel can often be unpredictable and mixed with lots of challenges. Situations such as flight cancellations, last minute itinerary changes, and unforeseen travel restrictions can arise at any moment, requiring quick and effective solutions. When these issues occur, the level of support from your travel management company can significantly impact the overall travel experience. If your current TMC is slow to respond or does not offer 24/7 support, corporate travellers may find themselves dealing with unnecessary stress and delays. These issues can result in employees missing meetings, losing business opportunities and giving travellers more stress and panic.

A reliable TMC understands the importance of timely assistance and aims to alleviate the burdens often associated with business travel. Good Travel Management provides round-the-clock support through a dedicated team of travel agents, ensuring that travellers have access to help whenever they need it. By prioritising strong customer support, we are able to give clients real-time updates, book alternative travel arrangements, and guidance on any travel restrictions.

3. Outdated Technology

Cutting edge technology is crucial for successful travel management. An effective TMC can significantly enhance your travel programmes by utilising modern tools and features, If your current TMC lacks user friendly online booking platforms, real time travel updates, or integration with expense management systems, you may be missing out on significant improvements in efficiency.

Transitioning to a TMC that prioritises these technological advancements can lead to a more strategic approach to managing business travel.

4. Non-Compliance with Corporate Travel Policies

Adhering to corporate travel policies is essential for businesses looking to manage budgets effectively and ensure the safety of their employees while travelling. If your current travel management company demonstrates a consistent inability to enforce these policies or fails to provide adequate risk management tools, it’s time to consider a new partner that prioritises both compliance and duty of care.

You should be using a TMC that understands the importance of aligning travel practices with corporate policies and striving to enforce these regulations. This means not only ensuring that employees book through approved channels but also that their choices align with budgetary constraints and preferred travel suppliers.

5. Limited Customisation

As your business grows, the travel requirements of your team will inevitably change. Companies often find that as they grow, their travel patterns and preferences evolve, meaning a more tailored approach to travel management is needed. If your current travel management company is unable to adapt its services to fit your company’s unique travel itineraries or provide flexibility as your needs grow, it’s a clear indicator that it’s time to seek a new partner.

A proficient travel company should offer personalised travel experiences that align with your company’s culture. This includes the ability to create tailored itineraries that cater to the specific needs of different departments or individual employees. Whether it’s special accommodation requests, preferred airlines, or specific travel preferences, a good TMC like Good Travel Management will work diligently to ensure effective solutions that tailor to your business travellers.

Why Choose Good Travel Management?

Choosing the right corporate travel management company can improve efficiency, reduce travel expenses, and enhance employee satisfaction. If your current provider isn’t delivering on these key aspects of travel, it’s time to explore new options.

Good Travel Management are experts who care about you, your team and optimising your business travel so you get the most of of your corporate travel programme.