About us

Our Purpose

Everyone within our business understands our purpose and the role each and everyone of us plays in achieving it. It means we don’t just come to work to do a job, we come to work to make a difference. Our purpose is…

“To remove the stress of booking, managing and undertaking business travel by making corporate travel and expense better for everyone.”

Our values

As a family owned business, our values are part of everything we do, giving our customers a unique experience of trust and partnership.

Make long term business decisions


Always seek
to improve..


Be a responsible member of the community..


Social Responsibility

We aim to make a positive and lasting difference to the communities we live and work in. That’s why we created the pledge programme.

Pledge Profits

Every year we donate a percentage of our profits to the Matthew Good Foundation, a foundation created by our parent company. Our profit contribution provides vital funds that help charities and community projects continue their valuable work.

Pledge Time

We encourage employees to take part in activities that enhance and serve the communities in which we live and work. This offers much needed support to valuable projects and also has a positive impact on our employees’ personal development and approach to work and life.

Pledge Service

We welcome the opportunity to support non-profitable and charitable organisations with their work. Those that have business travel requirements can use our services to help drive down costs and maximise their vital funds. We offer non-profits and charities a significant discount on our service fees to help make professional travel management services more accessible.

Pledge for Planet

We work hard to minimise the impact of our operations on the environment, that’s why our head office is on one of the UK’s greenest business parks! We also work with our customers to help them reduce the environmental impact of their business travel too, we do this through travel avoidance, carbon offsetting and promoting alternatives that are kinder to the environment.

The Matthew Good Foundation

The Matthew Good Foundation was established in 2011 when the Good family and company directors decided that the company had more to offer society than its core commercial activities. It would allow employees working within the John Good Group of companies to support charitable causes they are passionate about. The Foundation was named after Matthew Good following his sudden death whilst taking part in a charity run. Matthew was a Director of the John Good group of companies and was dedicated to the family business and everyone within it. The Foundation’s concept embodied his principles, values and commitment to employees.


The foundation will match funding raised by Good Travel Management employees and their families for local or national charities.


Supporting a local charity or community project with which an employee has direct or indirect involvement.

Grass Roots

Supporting employees to start up their own grass roots community or charitable project.

We donate a percentage of our profits into the foundation every year to support employees and their immediate family in charitable and community work, fund-raising and supporting positive projects in the community.

GTM’s Managing Director Kevin presents a grant of £6,000 over 3 years to a community project at Hedon Methodist Church
GTM’s Sarah presents The Friends of Thorngumbald School with a donation of £1000.
GTM’s David North raised £525 to support Qhubeka, a charity that operates in Africa and moves people forward with bicycles.
GTM’s Sarah raised a total of £1860 for Cancer Research
JGS Plymouth raised £2550 for Sepsis UK
Connor completed the 3 peaks challenge raising £1359 to purchase a new defibrillator for AFC Walkington
Employees wear their Christmas Jumpers to raise £200 for Cash for Kids “Mission Christmas”
Danielle raised £6177 for the Paul 4 Brain charity by taking part in a Tough Mudder Obstacle Course.
Julie Greensides raised £6400 for Her Breast Friends charity by hosting an Auction evening.
Connor, Danny, Mike P and Mike B raised £1725 for the Movember Charity
Terry raised £3631 for St Leonards Hospice York completing a Tough Mudder Obstacle Course.
Kevin raised £500 for Densholme Care Farm
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We’re always on the lookout for passionate and motivated people to join our team. If you’d like to join a forward thinking company with a strong heritage and family values, we’d love to hear from you.

We believe where you work makes a big difference to how you feel. Designed to increase collaboration, our offices are open plan to create a culture of openness and we even have a dedicated chill out room for our employees to relax in when they need some time out of their day.

We value our team and believe in training and investing in our people so they can build a rewarding, challenging and fulfilling career. We have our own training academy and work in partnership with local colleges to deliver apprenticeships in business travel throughout the UK. We offer great opportunities for advancement and encourage promotion from within wherever possible. Our retention levels demonstrate both the loyalty and commitment of our people and we are proud that many have now been with us for 10 years or more.

Contributory Pension Scheme

Life Cover

Generous Holiday Entitlement

Educational Support

Familiarisation Trips

Free Tea & Coffee

Annual Incentives

Staff Days Out

Free Parking

Great Working Environment

Training Academy

Current Vacancies

If you’d like to work for us but can’t see a suitable role, please get in touch so we can keep you posted on future opportunities and you never know, we might be able to create a role that could use your skills. Email us at careers@good-travel.co.uk.

Our Awards

We love nothing more than being externally recognised for the great work of our team (other than delighting our customers of course!). We’re proud to have received numerous awards over recent years including:



Uniglobe Agency
of the Year



Travel Network Group Business Travel Agency
of the Year



North and East Yorkshire Building Excellence Awards,
Best Large Commercial Building (Good Travel Management Head Office)


London Stock Exchange, 1000 Companies to inspire Britain


Uniglobe Service Excellence Award


Today we provide high-quality, professional and personable travel management solutions to growing small and medium-sized businesses from a diverse range of industries throughout the UK.

Our parent company, the John Good Group, was founded in 1833, originally as a ships chandlers and evolving into the shipping, logistics and travel sectors which continues today. Becoming a specialist travel management company was a natural step for the business with the advent of air travel and the company’s long experience in the shipping and passenger sectors. The John Good Group acquired an IATA air ticketing license in 1946, which is believed to be the longest established IATA license in the UK.

Since then we’ve grown organically and today, employ 27 people within our team.

We’re really proud of our history, heritage and continuous growth and development. We are still a family-owned company…our values are at the heart of everything we do and help us create a culture and service that we are all proud to be a part of.


We know working in partnership is essential to effective travel management. As well as working in collaboration with our customers, we partner with other like-minded companies who can offer services to complement ours and make managing travel and expenses even better for our customers.

Technology Partners

Industry Partners

Trusted by 350 small and medium-sized UK businesses


Here’s why our customers choose us

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UK Fisheries
Good Travel Management have provided a cost-effective solution to maintain and control rising airfares cost and assist in the emergency and rebooking of crew members
Vessel Operations, UK Fisheries
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We chose Good Travel Management because they understood our business’ strategic objectives and how the business travel strategy could help us achieve them. They’re proactive and always coming up with innovative ways to improve value for money and control costs.
Travel Manager, Portakabin
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Good Travel Management provide a means of booking and controlling travel costs with the backing of real-time analytical data to monitor and review our travel expenditure
Rhian Richards, Commercial/Business Management
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Good Travel Management went to considerable efforts to ensure a smooth implementation and transition from a position of having multiple travel management companies and direct bookings, to an integrated online platform, cytric, which is used by thyssenkrupp worldwide. We then have the benefit of their expertise brought by the offline team at Good Travel Management coupled with our in-house travel technology available to all UK employees.
Hans Lehrburger, European Travel Management
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The Good Travel Management team have allowed Kepi International Solutions Ltd to concentrate on delivering our core business, secure in the knowledge that we are obtaining a first class service at competitive rates.
Su Gorbutt, Office Manager
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Peter Walker Associates Ltd
Thank you for your kind previous advice regarding my flight, it gives me the opportunity to reassess my options. I want you all to know how much I appreciate Good Travel Management looking after us and the advice and support you give to us during this difficult time.
Peter Walker, Director at Peter Walker Associates Ltd
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Kingspan Ltd
I have recommended Good Travel Management to a friend who currently travels for Business, I wouldn’t have recommended you if you weren’t the best! The team are fantastic to work with.
EA to the Directors
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Good Travel Management has been Arco’s corporate travel agent for many years, during which time they have consistently provided us with a very high standard of service and support. Their teams are dedicated, professional and always happy to help. It is a pleasure to work with another local business who have similar values to Arco’s
PA to Buying and Logistics Director
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Travel Toolkit

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